SSR - Anonymous employee ZOLL Medical Employee Review

1.0
Feb 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Become an expert in a little bit of every area. Good pathway to a clinical job in device world. Still have patient interaction and clinical challenges.

Cons

-NO pathway to promotion (well, some SSR's have. No hard guidelines to that. They will come up with whatever reason they want to to not promote you) -communication from the field and home office ALWAYS feels one sided. They can blow your email up all day, but you can never get the correct contact for a question in a timely manner. Most of the time emails go unreturned. -Turnover is so high for TMs, you end up covering vacant territories (nights and weekend orders included) AND training the new TM who takes over that territory for ZERO, ZERO extra dollars. ZERO. (Not even thank you'd, either). -TMs dump all of the BS work on SSRs. (Billing issues, angry patients, angry prescribers). -Billing and national accounts is a disaster. They don't even know their own policies to help the field help their patients avoid bills. - too many secrets and "left in the dark feeling." Always seems like everyone is on a different page depending who you talk to. - SSRs pick up a LOT of TM slack, training new SSRs, onboarding TMs-not only for zero extra dollars, you actually make less... because you are even farther from making bonus without a TM in a vacant territory. (But yet working more by covering the open territory and then helping train the new person) -promotion from SSRs to TM has been hand selected. all different reasons for who they picked and why they picked them. This is a dead end clinical job. You have to go somewhere else after a few years if you ever want to grow in your career.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with a passion for the products that save lives

Cons

Nothing at this time. The new CEO is doing a good job.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is decent but that’s about it

Cons

Everything. Starting from how unorganized this company is and the interview process was a nightmare. Ghosting to the offer to how unorganized the matrix within the company is I wouldn’t recommend working here for more than a bridge year.

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