Stuck in the 90" - Customer Service Representative ZOLL Medical Employee Review

2.0
May 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Good products and good salary Ideal if you do not like technology

Cons

Outdated systems and processes Faxing, price books, multiple systems glitches that will not get fixed. Have to remember work arounds. Inventory data is a day behind. Lots of manual notes and memorizing. Manual filing even using the electric typewritter on occasion Stuck in the 90" Not open to change. Just the way it is attitude. Not worth the aggravation

Explore other reviews about ZOLL Medical

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with a passion for the products that save lives

Cons

Nothing at this time. The new CEO is doing a good job.

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- Friendly/pleasant work culture - Senior staff/managers show dedication to teaching interns - High visibility - Ownership and or participation in projects with real impact (impact / purpose is always explained thoroughly) - Good communication when clarity is needed - Work helps saves lives :)

Cons

- On-site equipment for Engineering / R&D initiatives could be more up to date.

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