Great Job! - Customer Care Representative ZS Associates Employee Review

5.0
Sep 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team, management really listens to you.

Cons

Pay is on the low end considering Hawaiis cost of living.

Explore other reviews about ZS Associates

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good working environment and people

Cons

Have to work long hours at times

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong culture and collaborative environment with smart, supportive colleagues. Admins are trusted partners and get exposure to senior leadership, which provides great learning opportunities. Compensation and benefits are competitive compared to similar roles.

Cons

Workload can be high, with admins often supporting multiple stakeholders while also providing backup coverage. Expectations can vary widely depending on the team, which can create inconsistency and pressure. Career growth paths are less structured and require a lot of self-direction. Work-life balance can be challenging at times, especially across time zones.

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