Still strong but struggling as of late - Consultant ZS Associates Employee Review

3.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

-At least in my experience, people do treat each other well. You aren't pitted against each other, you are actually professionally rewarded for mentoring other people -Benefits (excluding my point in the 'cons') are very strong. Health insurance covers a lot -Work is interesting if you are into healthcare/biotech. It is also very well respected in the field, so exit opportunities are usually quite robust -A decent amount of flexibility to move between teams/interest areas

Cons

-Working hours have been very unstable, While it was always apart of the deal that you would work hard in consulting, Q4 this last year was out of control. There's hardly any associate or associate consultants left, you had managers leading entire projects by themselves. People were raising red flags about capacity way before this and nothing was done. Frankly, ZS pushed people too hard this past year and many talented, exceptional team members left because they worked too many hours -ZS used to be a very fun, social place. Within the last 1.5 hours, there has been a complete shut down of all outside work activities. This isn't just happy hours but also charity events, learning panels and in-person summits. ZS feels like a very different place than when I joined; people aren't connected anymore. This, coupled with the long working hours, has contributed to a very negative mood throughout the company. -Finally, there was a recent benefit policy change this year that removed our standard coverage of IVF (which was extremely comprehensive, by the way) and instead offers a flat, lifetime payment that is supposed to cover all pregnancy related services such as IVF, lactation consultants, night nurses etc. The amount allocated would probably cover one round of IVF, that's it. There was no warning or communication, leaving many people in limbo and confused. Shameful for a company that quite literally specializes in healthcare benefits.

Explore other reviews about ZS Associates

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great firm and leadership, interesting projects in healthcare

Cons

Nothing comes to mind apart from occasional long hours

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong culture and collaborative environment with smart, supportive colleagues. Admins are trusted partners and get exposure to senior leadership, which provides great learning opportunities. Compensation and benefits are competitive compared to similar roles.

Cons

Workload can be high, with admins often supporting multiple stakeholders while also providing backup coverage. Expectations can vary widely depending on the team, which can create inconsistency and pressure. Career growth paths are less structured and require a lot of self-direction. Work-life balance can be challenging at times, especially across time zones.

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