Worked at Zayo for over 2 years - Stressful - Anonymous employee Zayo Employee Review

2.0
Mar 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very flexible for working from in office or at home. Entrepreneurial environment in that you are given end goals to accomplish and not a set way or schedule to get there, as well as your ideas to create better processes will be taken seriously. This environment isn't for everyone as it can be seen as no training and chaotic to some people. I learned a lot during my time at Zayo.

Cons

Very stressful. Pay is below competitors and industry average while living cost is very expensive in Boulder and Denver. Work/life balance is overwhelming. (65 hours a week) Raises are extremely rare across the board. PTO is available, but is a significant hardship to use because 1 PTO day = 9-12 hours of extra work waiting when you get back. My experience with compensation was being told I need to do A, B and C in order to get a raise. Accomplished that, but was then told I also need to do D, E and F. Accomplished that, then was approved for a raise by my manager and also by her manager, but not approved by upper management. Reasoning I was given was that you definitely deserve a raise, but it's just not a good time. This seems to be a very common story at Zayo.

Explore other reviews about Zayo

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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