Like a chicken with it's head cut off - Anonymous employee Zayo Employee Review

2.0
Apr 14, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, ability to be creative in solutions for customers

Cons

Company organization in constant state of change for no compelling reason. Just when something starts to make sense it is changed to create more complexity. Nothing is ever streamlined, and therefore the company is constantly becoming more difficult to figure out who does what. Compensation package changes approximately every quarter, and is always getting worse for people below VP level.

Explore other reviews about Zayo

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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