Becoming Toxic - Anonymous employee Zayo Employee Review

1.0
Jun 5, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, flexible work environment, facilities, and location all have their place on the top of the list of pros. Underground parking to avoid those lates spring hail storms.

Cons

Too many to name. Losing faith in leadership team. Hiring from a company that failed to ever really make a profit and eventually sold to another telecom provider. Diversity a major issue, particularly at the leadership levels. Compensation not competitive. Bonus structure is set up to fail. Bonus structure based on near impossible goals which creates the feel of a "dangling carrot" that never gets any closer. Feel a bit like a greyhound on a race track chasing the stuffed bunny. Environment becoming toxic like its competitor to the south. The snowball is rolling.

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5.0
Jul 17, 2026
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Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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