Disgrace to the Industry - Engineer Zayo Employee Review

1.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

The only Pro that I can even list is the work at home option, which is probably going away soon. They have literally stripped everything else.

Cons

There is constant mismanagement and restructure that one cannot properly perform their job. The environment is toxic at best. The excuse that it is for the better of the company to align them with the competition is nonsense. There is no clear plan for the future. They concentrate on acquisitions which throw the company into further turmoil. They continually cut corners on their customers and focus on new business while the existing customer suffers. We are forced to perform this malpractice. They now want to reduce salaries by 20% while the executives are lining their pockets. They offer RSU incentives that don't vest for months and they recently had a layoff and screwed employees out of RSU's two weeks before vesting. This was money that they earned and management does not care. Severance packages were a joke. They dangle the useless RSUs and offer stripped down benefits. Zayo is the joke of the industry and their output is subpar at best.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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