A Company Lost From the Top Down - Anonymous employee Zayo Employee Review

2.0
Jul 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging environment. If you can make it through this mess of a company, you can probably make it through anywhere.

Cons

"Leadership" is completely clueless. The company refuses to invest in its own network. Audits are non-existent. A plethora of interns who don't do much of anything while "silent" RIFs occur and we lose valuable employees. Tyrants in certain leadership positions who tow the line very well (hence, why they are where they're at), shut down meaningful conversations, and try to run the business as cheap as possible. Raises are near impossible to receive. A stupid number of worthless "VPs" who are no more than managers at the end of the day and screw up any type of respectable hierarchy. Did I mention tyrants in certain "leadership" positions that like to shut down conversations and are so cheap that it hinders the betterment of a group environment?

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5.0
Jul 5, 2026
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CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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