I'm leaving because I'm frustrated. - Anonymous employee Zayo Employee Review

3.0
Mar 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My department is fun, good people. They all try and when it come to crunch time we knuckle down and get it done. Salary, PTO and benefits are decent. The office environment in Boulder is nice. Let me share, any positive post here on or around March 18. Management asked employees to write reviews.

Cons

In the department procedures are Always changing and no one seems to know that is going on. Any given day is like a surprise of what The system did or did not update over night. We acquired a new company, here have more work to do. Very frustrating.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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