Mix of both but mostly cons - Anonymous employee Zayo Employee Review

2.0
Apr 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment where you can gain many new skills. I would Only recommend that you accept a position here if you seek new skills and are not picky about the company overall. There can be opportunities to move around which is a pro. You will have to hit the ground running. You will likely not receive much training. The company is often described as "sink or swim." Stock bonus $ is nice but you have to be there for 15 months before you start seeing any of the $. Bonus will likely be less than is presented in the offer.

Cons

It is a negative culture. I was at the company full-time for 2 years. Overall it is not a culture where employees feel valued or supported by management of any level or co-workers. There were Many dissatisfied employees when I was there. Benefits are limited and pay and bonus are below average. You are not rewarded when you should be, for example when you switch teams and take on a new role (even if it is a lateral move) in my opinion you should be rewarded. Those are just a few of the problems with Zayo.

Explore other reviews about Zayo

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

See reviews by: Helpful|Rating|Date|All