Account Director - Anonymous employee Zayo Employee Review

1.0
Apr 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people at Zayo. Most of the ones I knew are unhappy and wanting to leave. Great products - service delivery used to be great but went down hill after constant changes, lack of bonuses and just a unhealthy work environment.

Cons

As with all telecoms - its a boys club. This boys club has a mix of boys who want to men and kids playing executive in the Zayo sandbox. There are some great individuals with amazing talent still holding on to hope that Dan C will retire and let someone else steer the ship. It is well known within Zayo that Dan C hates salespeople - it is starting to leak out to the outside world just how much. The carrot/stick management style and mind games these boys like to play.. are played out and old. Anyone in sales worth their salt and knows how to build business and close deals has left or is leaving. The ones who are staying are holding on for stock, personal reasons or scared to step out of the Zayo world.

Explore other reviews about Zayo

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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