Officially and now publicly starting to unravel - Sales Zayo Employee Review

1.0
Nov 8, 2018
Recommend
CEO approval
Business Outlook

Pros

None! And everyone is finally seeing it.

Cons

As you can all see from the fiscal Q1 report and stock crash today, Dan Caruso dictatorship management style is finally crashing. Him, Sandi Mays, Jack Waters and their other arrogant minions who have thought over the years they can treat employees and customers like second class citizens, are finally seeing the results of that. Acquiring companies, forcing all their veteran employees out, leaving it to 22 year old interns to run, is just genius. Those who do survive, you under pay, over work, hand cuff them with lies of a golden parachute in the way of RSUs that never get paid out in full, and you expect high performance? Employees leaving in droves, customers leaving in droves, and sales folks and channel partners doing all they can to either leave Zayo or switch customers to another carrier. Dan and Sandi hating all sales and channel partners thinking customers will buy using Tranzact because according to the all powerful Sandi Mays, buying infrastructure is just like buying shoes online. WRONG!!!! A sales comp plan that no one can explain or understand, sales management only caring about one thing and one thing only, lying to Dan Caruso that all is well in hopes of getting RSUs. Pretending that you are now going to be channel friendly with the partner community only doing all you can take over their customers and kicking out the partner. Cutting employees salaries because the mighty RSU program will make up for it. Thinking that creating a vertical sales channel will fix the sales problems??? BIG FAIL! And last but not least, creating a culture that employees literally hate coming to work in. I would venture to say 90% of Zayo employees hate working there and are only taking advantage of a small pay check while doing something else on the side, or figuring a way to get out. It is sad!!!!

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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