Not a place to work if you have self-respect - Anonymous employee Zayo Employee Review

1.0
Dec 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will have nice co-workers if you're lucky.

Cons

Where do I start? They take away work from home. Ok, so I fly hundreds of miles to HQ but then I get there and they don't have anywhere for me to sit! There are, no joke, nearly ONE HUNDRED people waiting for desks at Zayo Office. So why ask people to come into the office if there are no physical accommodations? Act first, think later is the motto of Zayo, which is why they announced yet another giant restructuring where they are splitting the company into two, one remains Zayo, the other is just a place to house their unprofitable segments. More chaos and confusion and inability to do our jobs because Dan woke up one day and decided he didn't like Enterprise. The pay structure is nonsensical, you will always be underpaid and the promotion structure makes no sense, people from non-technical backgrounds are put in highly technical positions and it just adds to the insanity. You have been warned. If you work here you will not have a desk, you will not have ANY training, you will have unrealistic goals from your managers who have no clue what you actually do. Another review said "like a badly managed startup " which is startlingly accurate. Take it from the other 500+ reviews. We're hardworking people who are sick of being abused by the C-team.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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