If only zero stars were available... - Fiber Engineer Zayo Employee Review

Zayo is, for the most part, a conglomeration of smaller former telco companies that have been put together to form a international telecom network. In accomplishing this, Zayo long ago created "the way things will be" on how the company will operate; twenty+ acquisitions later, too many square, triangle, and trapezoid pegs have been tried to squeeze into Zayo's round holes. The result is a chaotically put together network, an unenthusiastic employee base, and a constant reminder from the Executive level that all that matters is the individual rate of return for the investors. Simply put for job-seekers, your benefits package will be less than awesome. You will only have 7 Federal holidays off (President's Day must be for slackers), and all raises must be individually requested. Don't expect to get far career-wise in the company as employees are told that job titles are more arbitrary and "don't mean anything". As a previous post stated, employees are kept in little functional areas and rarely break free of it, thus interdepartmental communication is strained if not non-existent (my own manager told me to just ignore another department's director because "she didn't know what she was talking about"). Most importantly, there is this almost sanctified observance of "The Zayo Way". After many acquisitions, one may hope that a set of best practices may have been picked up along the way, thus enabling a highly efficient and organizational sound company, but this is simply not the case. Ask any person involved with a Zayo takeover, and you will find that integration meetings are more them telling you how great their systems are, instead of them trying to ask questions and understand the newly purchased company. The result is a culture of refusing to ask questions should something be poorly understood, and when questions are asked or suggestions made that may conflict with the normal order of business, the common response is "well we've always done it this way," or "well that's just not how Zayo does things." So to yet again reiterate a previous and spot-on post, Zayo is a good alternative to unemployment, just make sure to have your resume is still circulating in the meantime.