Pros
The work is challenging, interesting, and always changing. It's a great industry to be in and Zayo along with its employees are working hard to be successful.
Cons
Office management is turning into micromanagement. When I was hired as a full-time employee I was under the impression that Zayo encouraged personal management and position innovation. Currently, however, at the auxiliary office in Boulder the only option is to work within the parameters set by upper management. Last week employees were instructed they are required to be at their desks during set shifts, with 10 minute breaks every 2 hours, and 1 hour for lunch. We were told our badges would be used as an attendance/clock-in tracker, and our requests for alternate work locations (home, other Zayo offices) were being recorded to spot employees taking advantage of the situation. This kind of babysitting is bad for morale and bad for the Zayo brand. My personal experience is that Zayo employees are hardworking, nose to the grindstone, stay until the work is done kind of people. This new kind of management style is baffling to a lot of us since we were under the impression we were hired because we are motivated self-starters. This circumstance is making people feel like their work isn't being valued, hurting morale. Further, no one in this office would be willing to recommend Zayo to job seekers knowing this is what's expected of the brand - work within these guidelines because you can't be trusted to do a good job without them. The energy management is spending policing its employees would be better spent elsewhere. Boulder is creating a culture that could be found in an office on the corporate landscape full of unimaginative pencil pushers, not a culture of an entrepreneurial company that the CEO purports it to be. Employees should be free to make their own decisions regarding their positions and allow their work to show for itself. There's an obvious disconnect between direct managers, who are Work From Home employees (sometimes in another state), who report to Directors here in Colorado. Instead of being effective managers and giving direct and accurate feedback, they are putting in place these outdated schoolyard rules.