Absolute Nightmare - Anonymous employee Zayo Employee Review

1.0
Sep 16, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working at Zayo, with the exception of meeting a few people nice people.

Cons

Avoid working at Zayo if you can. This company was an ABSOLUTE NIGHTMARE to work for. The company made it obvious every chance they got that they did not care about their employees. No raise for two years after they acquired the company I used to work for. Complete disorganization from the top down. Outsourced many jobs, which only made the already stressed and overworked employees more stressed and overworked. An executive leader once said on a company call something to the effect of "working at Zayo sucks sometimes. But it sucks less than other places." If this is your mark you're trying to hit, no wonder your company is an absolute dumpster fire. The pay structure is awful. Base compensation is below market average with the promise of "bigger bonuses" that turn out to be a joke.

Explore other reviews about Zayo

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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