Good place for 1 or 2 years - Customer Service Non Tech Zebra Technologies Employee Review

3.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work environment, gentle managers and cool coworkers, no mandatory overtime, no night shift neither work on weekends Fair to good benefits

Cons

IT is very hard to improve your conditions, raises are not based in performance, typically you get a 5-10% yearly; the same for promotions, they rely too much on experience (some experience is obviously positive, but it cannot be the only thing that matters), you must be doing the actual work before you get the official promotion for a very long time, no less than 6 months, often much more and even like that is not granted, for example in a department of 70 people there is only one senior (officially, of course in practice more people is doing that role) Teams are permanently understaffed, some of them heavily understaffed, the workload is insane Because of these two problems employee turnover is very high There are some other problems in daily operations that have not been fixed by years The higher ranked managers seem to be quite competent, but mid managers seem to have arrived there because they are very good doing interviews

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5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice campus and very nice people

Cons

Not much interaction with team members, everyone spread across

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

the people and friendships you make!

Cons

if it wasn’t for the people, this place would be more miserable than it already is. - Everyone above you talks behind your back and does not care to see you succeed unless they get something beneficial out of it. - Upper management uses managerial tactics like it’s 1996 - They have favorites they protect and it shows. - The lack of empathy from upper management is wild “hey, I broke my leg I won’t be on the call, I’m in the ER.” “by you’ll still be at the meeting tomorrow right?” -SEVERELY underpaid - Preach diversity and inclusion but have nothing to show for it day to day Everyone here steps on eachother to climb and it’s sick! But management also fosters this kind of community so!

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