Toxic leadership and competitive environment for low pay - Client Performance Manager Zelis Employee Review

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing teammates prior to acquisition, 401k matching

Cons

There is no unlimited PTO, it’s “flex PTO” which really just means 4 weeks. Cross functional teams don’t want to work together and people are more than willing to throw you under the bus. Leadership does not value client relationships and supervisors are really just glorified babysitters. It’s all fire drills for no reason. They have a bunch of DEI initiatives but don’t care about elevating people of color.

Explore other reviews about Zelis

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong benefits package, including good health insurance and a solid bonus plan. The team itself is a highlight — great coworkers who are easy to work with. Leadership is also actively working to improve internal systems and workflows, which shows a commitment to ongoing improvement.

Cons

The work environment can feel chaotic and fast-paced at times, with testing environments that are often unstable. Ownership of certain tasks or systems isn't always clearly defined, and documentation tends to lag behind, making it harder to stay aligned.

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