Zelis Payments - Customer Service and Sales - Customer Service/Sales Zelis Employee Review

Great company to work for Flexible working hours Flexible time off

Salaries are on the lower end of the market

Strong benefits package, including good health insurance and a solid bonus plan. The team itself is a highlight — great coworkers who are easy to work with. Leadership is also actively working to improve internal systems and workflows, which shows a commitment to ongoing improvement.

The work environment can feel chaotic and fast-paced at times, with testing environments that are often unstable. Ownership of certain tasks or systems isn't always clearly defined, and documentation tends to lag behind, making it harder to stay aligned.