Don't fall for the facade - Anonymous employee Zelis Employee Review

1.0
Apr 13, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to wear jeans

Cons

A horribly run company that is only concerned about pleasing their investors. Doug Klinger, the "CEO", is one of the weakest leaders out there and under his "management" you can expect: - Little to no career growth opportunities - No sense of true management/direction throughout departments; blind leading the blind - A culture of feeling unappreciated and unvalued - Torturous hour long town halls that talk about the boat load of money the company made last quarter and how none of it is going back towards the employees - Outdated work environment - No job security - No sense of fulfillment From what I hear, this wasn't always the case before Doug had taken over. He turned this place into a sweatshop and will continue to move the company that direction as long as he's there.

Explore other reviews about Zelis

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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