I'd consider elsewhere... - Customer Assistant Zentro Employee Review

1.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

For the most part, I was quite independent and able to work as I pleased. This, however, was because management was bad and know one knew what was going on.

Cons

This place is ran by a handful of powerful white men who don't really seem to get along. Where there are some good eggs at the company, the overall atmosphere (we are required to be in office a handful of days) is toxic. You are paid at a very low rate, and the time off and benefits are abysmal. You only get 10 vacation days, 3 floating holidays, and 9 federal holidays. The company does not recognize MLK or Juneteenth as a holiday. When asking the CEO why we do not observe them he asked "Do you want me to give the company off for Yom Kippur as well?". Also, don't expect a 401K match because there is none. The entire C suite drives Teslas and Rivians, yet when I asked for a promotion I was met with "sorry that just comes with time and more responsibility". It was clear they have 0 intention of boosting anyones salary, even those who excel.

Explore other reviews about Zentro

5.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Empowered to build and lead: Employees are given real ownership and autonomy to make an impact, especially in leadership and strategic roles. Fast-paced and high-growth environment: There’s constant momentum, with new products, partnerships, and initiatives always on the horizon. Supportive leadership team: Senior leadership is accessible, open to ideas, and invested in employee success. Collaborative culture: Teams work well cross-functionally, and there’s a genuine sense of camaraderie across departments. Opportunity to wear many hats: Great place for those who enjoy versatility, learning, and stepping outside their job description.

Cons

Growing pains of a scaling company: With growth comes change, and some processes and structures are still catching up. Resource constraints in some areas: Some teams may feel stretched thin during busy periods or new launches. Change is constant: If you’re not adaptable, the pace and evolution of the company can feel overwhelming. Not everything is "built out": You may need to create your own playbooks, especially in newer or first-time roles. Limited brand awareness (for now): Still building recognition in the market compared to legacy competitors.

2.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice role if you enjoy networking events and client lunches

Cons

Private equity company, lots of haphazard mergers and acquisitions

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