Avoid the sinking ship - Software Engineer Zepz Employee Review

1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance, but I don't trust that that will continue

Cons

Sendwave was a phenomenal place to work. Great leadership, clear vision, committed and fun people to work with, and a place that really tried to treat employees right. Things have gone rapidly downhill since the Zepz merger. Benefits are taken away on short notice, there are layoffs with no warning (and often not even announced, I guess they hoped people just wouldn't notice), bonuses that were earned are not given. Don't sign on with these people expecting any good thing you're told to continue. The parental leave benefit that drew a lot of people in has been axed suddenly and without explanation. Non-compete and forced arbitration clauses were snuck into the American contract without notice. If you see the unlimited PTO don't believe it- I'd be shocked if they're offering it in a few months. The Zepz senior leadership seems intent on driving the company off a cliff, or selling it off for parts. Either way, it's not a pleasant environment to be a part of. There's a review from March 12, 2023 from senior leadership that complains about Sendwave employees. It's a great example of they act when people tell them they don't appreciate their compensation being cut while the company celebrates financial success.

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Zepz Response
3y
First of all, thank you for taking the time to express your concerns and experiences. We genuinely value all feedback and strive to use it to make Zepz a better place to work. We're glad to hear that you appreciate the work-life balance that we aim to maintain for all our employees. We understand that this balance is a vital part of ensuring a positive work environment, and we're committed to preserving it. We're genuinely sorry to hear about your concerns regarding the changes since the merger. Mergers can often bring about change, which can be challenging. Please be assured that all decisions made are considered carefully and made with the aim to better our services and processes. Regarding the recent changes to our benefits package, we understand your concern. We want you to know that such decisions are never made lightly. Our goal is to make sure we're able to offer competitive and sustainable benefits to all our employees. We acknowledge your concerns about transparency and communication. We believe in open communication and we’ll strive to ensure we keep everyone better informed about changes that may affect them. We're grateful for your feedback. It helps us realise areas where we need to improve. We're committed to making Zepz a place where everyone feels valued and respected, and your feedback plays a crucial role in achieving that. Wishing you the very best, Zepz

Explore other reviews about Zepz

5.0
Feb 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zepz is a mission-driven company with an engaging, dynamic workplace. There is a strong focus on speed and innovation, using modern technology to stay agile and quickly deliver competitive products. The fast pace suits people who thrive in a constantly changing environment. The company expects high performance but trusts employees with ownership to drive meaningful results. Executive leadership has successfully guided the company through some challenging times, making necessary decisions to focus on providing the best products for customers.

Cons

While a remote-first culture offers flexibility and autonomy, the distributed nature of the teams can sometimes lead to challenges in real-time collaboration, requiring a strong emphasis on proactive, asynchronous communication and organization.

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Zepz Response
4mo
Thanks for taking the time to leave a review, it's great to hear your feedback.
4.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Zepz is an environment where you are given the stage to drive meaningful, global impact if you have the grit to own it. My own journey here has been one of constant evolution spanning multiple roles within the People Team. During my tenure, the culture has matured significantly, moving from a "merger" phase into a unified, high-performing fintech with clear "Next-Gen Commitments": Outcomes, Velocity, and Integrity. Zepz is unapologetically high-performing, and for those who are curious, resilient, and cognitively agile, the professional fulfillment is immense. Pros: - Mission with Heart: Everything we build is centered on empowering cross-border communities and celebrating the impact migrants have on global prosperity. - Growth & Discovery: It’s an "adventure" environment where you can sharpen your skills on big, "sticky" problems that actually transform the working environment. - Performance Pays: There is a real commitment to ensuring that getting performance right pays dividends for our people, with a rewards strategy that differentiates impact. - Remote-First Flexibility: We focus on objectives and outcomes rather than desk time. But, expect to be held accountable for your outcomes, or lack thereof.

Cons

Cons / Reality Check: Not for Everyone: If you prefer a slow pace or highly prescriptive roles, you will struggle. Self-motivation and a "bias to action" are non-negotiable. Velocity is High: The pace is relentless. The ability to self manage and maintain a high level of personal accountability is an absolute requirement. Constant Evolution: You have to be comfortable with change and ambiguity. Expect to routinely operate with less than ideal information and/or time.

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Zepz Response
4mo
Thank you for sharing such a detailed and inspiring review of your journey at Zepz. We are delighted to hear that you have experienced an environment where you are given the stage to drive meaningful, global impact and that your own tenure, particularly within the People Team, has been one of constant evolution spanning multiple roles. This level of personal and professional growth is exactly what we strive to offer our talent. We appreciate your recognition of our cultural maturation from a "merger" phase into a unified, high-performing fintech anchored by our clear "Next-Gen Commitments": Outcomes, Velocity, and Integrity. We are, as you noted, unapologetically high-performing, and it is incredibly rewarding to know that those who are curious, resilient, and cognitively agile find the professional fulfillment here to be immense. Thank you for your dedication and for encapsulating what makes Zepz such a unique and rewarding place to work. We wish you continued success in your evolving career here.
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