Supportive Team, But Post-Acquisition Growth & Compensation Have Stalled - Customer Success Ziff Davis Employee Review

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

FullContact (now a Ziff Davis Company) is a close-knit company where people genuinely care about each other’s success. There’s a strong sense of teamwork, and you’re empowered to work autonomously — managing your own book of business and driving results in a way that works best for you. Leadership fosters a collaborative environment, and colleagues are always willing to help.

Cons

Since being acquired by Ziff Davis, many of the promises tied to growth, support, and financial targets haven’t materialized. Raises and merit increases are minimal (less than 1% this year), falling far below even standard cost-of-living adjustments. There’s little clarity around career paths or advancement opportunities. It often feels like Ziff Davis is focused more on acquiring companies for optics than investing meaningfully in their long-term success. Meanwhile, teams are held to increasingly aggressive revenue targets without the necessary support — especially in today’s economy.

Explore other reviews about Ziff Davis

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great experience working with my direct team and with other collaborators. Fulfilling work that has purpose and a stable environment of growth.

Cons

Fully remote, so not a ton of opportunity to interact in-person.

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great, flexible time off and remote work is nice

Cons

Expect a constant fear of being laid off and don’t event think you’ll get a merit increase, bonus, or any sort of recognition for hard work and high performance. C-Suites only vision for the future seems to be when to schedule layoffs throughout the year and then receive hefty yearly raises and bonuses for themselves.

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