People First - Anonymous employee Zillow Employee Review

5.0
Jun 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zillow views their employees as its most important asset and you can see it in the way we are treated. The workplace is transparent and the product teams are kept small so there can be autonomy to move fast and make an impact. I'm generally skeptical of things like "core values", but Zillow has managed to roll out these big company concepts in a way that feels genuine. We're in a transition from a small company to a relatively big one (2k+) and the leadership team is taking deliberate steps to have the right amount of process to keep things running efficiently. There's a strong emphasis on over all quality of life. Generous vacation, good parental leave (which everyone actually uses) and a culture that doesn't expect you to be connected all of the time. Zillow has a dual-class stock structure that allows the Founders and CEO to have complete control over direction of the company, allowing for a long term vision. It exciting that Zillow is able to invest so much in the future, tear-down and rebuild business models and expand into adjacent markets even if it limits near term profits. No concern with activist investors here. Overall the best place I've worked.

Cons

We're pretty spoiled overall though the pay the benefits aren't quite as good as the "tier 1" tech companies (Google, Facebook, Microsoft), though they are getting better every year. Things change quickly so it could be a tough place to work if you want consistency.

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Zillow Response
10y
Thank you for the review! I'm glad you are happy here. - Amy (COO)

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5.0
May 13, 2026
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CEO approval
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Pros

Great company to work for

Cons

Long hours with low pay

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2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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