Best culture, people, and work environment you will ever find! - Client Engagement Specialist Zillow Employee Review

5.0
Aug 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Great upper management team Great middle management team Amazing team collaboration Quick to accept change and build better products Ability to grow and move up in the company HR genuinely cares about you and your professional development 10 year old company that still thinks and grows like a start up Best benefits you will ever find Consumer centric organization Awesome snacks Free food catered in at least once a week Food trucks daily Working at Zillow has honestly changed my life! If you are looking for a career where you feel like you are a part of something greater come to Zillow.

Cons

I have not come across any cons yet... Bring the cold brew coffee guys around more! Their coffee is amazing.

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Zillow Response
9y
Thanks for the nice review! We work hard to make Zillow Group a great experience, and I'm glad it's having an impact. As a Client Engagement Specialist, this is particularly critical as you're on the front lines and talk to agents and customers all day. Thanks again, and if you ever do experience a "con", please let me know. Tony Small - tonys@zillowgroup.com. Thanks!

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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