Great company overall but experience differs greatly by department - Anonymous employee Zillow Employee Review

4.0
Mar 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome benefits, great work/life balance, collaborative/innovative culture

Cons

Now that we're getting bigger (3,000+ employees) reorgs are happening in some departments (much like Microsoft), which can make your role vastly different than what you were hired for. This can make it hard to make a career path for yourself. In particular, I'd be wary of Brand Marketing. Two reorgs in the past 9 months and leadership is struggling to keep up morale.

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Zillow Response
8y
Thanks for the review, and glad you are enjoying the company overall. I agree: our culture, people and benefits are some of what makes Zillow Group great. You are right that our org, and our company has grown a ton – and re-orgs and role changes are sometimes a part of that. We try to involve the teams in planning the changes, and are always striving to get it right – but we aren’t perfect. I’d love to chat with you directly about your concerns – please feel free to reach out to me directly (Jeremy @ Zillowgroup) as I’d love to understand more what you are looking for in your career path and journey.

Explore other reviews about Zillow

5.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

remote culture as well as excellent benefits

Cons

not enough transparency into company wide issues

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Zillow Response
1d
We're glad Cloud HQ and benefits stood out during your time with us. Transparency is something we know matters to our people, and we appreciate you naming it. It's feedback we take to heart as we continue to grow. Thank you for your review.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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