Changing company, high stress sales environment - Anonymous employee Zillow Employee Review

3.0
Jun 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, perks, free food, comfortable office, good work life balance

Cons

Leadership makes unethical decisions and changes without notice, high stress sales environment with no job stability, constant changes being made and company is moving away from tech startup feel to corporate, lots of turnover, hiring more sales people too quickly

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Zillow Response
8y
Thank you for the review. Glad to hear you had a great experience with work/life balance and our benefits program. I am interested to hear more about your experience with our leadership team. Acting with integrity is core to our value system at Zillow Group and this principle is applied to all of the decisions we make. Please email me at stevec@zillowgroup.com, if you would like to share specifics regarding your experience. Thank you again for the review and best of luck with your future endeavors. Steve Capezza - Vice President, Premier Agent Sales

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5.0
Jul 16, 2026
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CEO approval
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Pros

remote culture as well as excellent benefits

Cons

not enough transparency into company wide issues

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Zillow Response
1d
We're glad Cloud HQ and benefits stood out during your time with us. Transparency is something we know matters to our people, and we appreciate you naming it. It's feedback we take to heart as we continue to grow. Thank you for your review.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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