Inside Sales Consultant - Inside Sales Consultant Zillow Employee Review

4.0
Jan 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Great product, Excellent Executive level management and product development team.

Cons

Hiring people who should not be in sales due to needing to grow faster.

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Zillow Response
12y
Thank you for your review. I'm proud of the fact that every single sales manager (around 20 now) were former salespeople. We have never hired a sales manager from outside of Zillow. It's very important to me that sales managers have walked in salespeople's shoes. You are right though that sometimes they are selected based on their management abilities not based on their sales results. Usually they were top salespeople, but not always. Good feedback though, and I agree that they will certainly have more credibility with their team (especially right out of the gate) as a manager if they were a top salesperson. Thanks!

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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