Great company; Poor Sales Environment - Account Executive Zillow Employee Review

Thank you for taking the time to write a review. We focus quite a bit on creating a great financial opportunity, delivering on fantastic benefits and enabling a healthy work/life balance. I am glad to hear that focus is reflected in your experience. Regarding some of the areas you cite as opportunities, change is a constant in the business of real estate, technology, software and high growth businesses. Zillow Group happens to be involved in all of those and more. Therefore, as a sales professional representing our business, that is something you sign up for when you join the team. One outcome of changes in product, go to market strategies, sales organization design and leadership (all of which you would have experienced as an Account Executive in New York the first half of the year) can be turnover. Sales professional success and retention is of utmost importance to our team. It is a constant focus. Unfortunately, we have seen greater degrees of turnover as of late but we will see that turn around as we progress thoughtfully into what is a very bright future. The feedback on transparency is very useful. We have started "Ask Me Anything" sessions in each of our sales offices, which will run at least once a quarter, designed to keep the team aligned on our business strategy/progression. Regarding leadership and the sales floor environment, we are a team that strives to deliver a culture of accountability, collaboration and creativity. It sounds like your experience counters that focus. I would love to hear more so if you have more to share please email me at stevec@zillowgroup.com. Thank you again for the feedback and best of luck with your future endeavors. Steve Capezza - Vice President, Zillow Premier Agent Sales