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      Zillow

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      Zillow reviews

      Good, but political as of late. Will update. - IT Support Specialist Zillow Employee Review

      4.0
      Dec 9, 2019
      It support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, excellent tools, free snacks and coffee, good healthcare and stock options. Corp app infrastructure is solid. People are usually helpful and supportive when you have questions even across orgs.

      Cons

      Zillow 2.0 is driving people far too hard. There is a tangible change at the company toward tighter budgets, which has resulted in significantly more workload per person without wanting the spend on appropriate staffing levels. (While the equity and belonging team is doing great) I also feel more expendable as Zillow 2.0 moves forward. Despite transparency being a core value, management in my org makes major personnel decisions without opening positions to the whole org, causing employees at other sites to be left behind and the whole process to become very political and unfair. Transparency is only valued on a technical level, not a people level in my org. Politics have frequently influenced decisions about major systems changes, and when to spend budget even when the equipment is badly needed.

      avatar
      Zillow Response
      6y
      Thank you for taking the time to write a review, as you know we are moving fast in our transition to Zillow 2.0 and I realize that this pace can sometimes be challenging. The 2.0 model is driving more analysis of our spend however we continue to grow our team and increase the investment in our technology stack annually and while we always strive to post roles internally, we can continue to improve on our transparency. I appreciate your feedback, if you would like to discuss more, please feel free to reach out to me directly. -Toby tobyro@zillowgroup.com

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      Pros

      Great company to work for

      Cons

      Long hours with low pay

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      2.0
      Jul 1, 2026
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      Pros

      Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

      Cons

      - Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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