Pros
There are a lot of pros here to be honest. There are awesome benefits, great interdepartmental relationships with coworkers, and some managers that make it worth working here. They feed us at least once a month and often celebrate accomplishments of team members. Free sodas, snacks, and a self serve kiosk for lunches when you forget yours. We have the ability to work remote as needed only. They are okay with you working overtime as long as it’s justified by your pipeline. They are working on ways to make things better for processing: providing an assistant to those who need it with higher pipelines, sometimes management will go to bat with issues for you, and sometimes you feel great about the work you do. Management does assist with pipeline management which does help when things are busy. They are working on providing recognition for good performance which is awesome. Opportunity to make decent money in the industry.
Cons
While there are some great things they are doing here there are way heavier cons: Underwriting is nearly impossible to work with at times. They ask for completely unnecessary documentation and tend to pass the file back quickly instead of trying to resolve it reasonably with you. They reject conditions and the conditions are quite unclear at times. This causes unnecessary delays on loans often for easy fixes. Management, some are very good but most have really skewed views on what’s actually occurring. Sales or Underwriting complain about an employee and it feels like they don’t even take the time to figure out what happened they jump to conclusions and you’re in the wrong. People make invalid complaints about one another often because they didn’t get their way. Core values are not held to a standard mostly by management across the board. -Work/life balance feels difficult to attain at times with the processes sometimes. It’s mostly that working with underwriting is extremely difficult. -There is a mean girl culture that exists with the management and employees. -Feedback comes when it’s far too late to make appropriate corrections. -We operate like a tech company more than we do a mortgage company at times. -Base compensation is not the best. -Come as an already trained professional there is little coaching/training. Which makes it difficult to progress forward to a higher role. -The expectations for you to meet are high for the training you receive. Overall, if you’re willing to come in for the bumpy ride some day this will all be smoothed out (mostly).
