Leading through COVID-19 - Program Manager Zillow Employee Review

5.0
Apr 15, 2020
Recommend
CEO approval
Business Outlook

Pros

I've been at Zillow for almost 4 years and been here for the growing pains and changes in the last few years. I've always loved working here for the career growth, benefits, company culture, leadership and working with intelligent and kind people. However, I didn't think I would continue to be impressed and be even more grateful than I am to work here during this pandemic. We consistently receive messaging from our CEO and leaders to prioritize our families and mental health. We are provided with resources to support a work from home setup. How Zillow has shown up during this difficult time is very telling of how authentic our company culture is to not only to employees, but our customers as well.

Cons

I wish we could expense gym equipment within our gym reimbursement benefit-- It's not really a con, just had to input something here :)

avatar
Zillow Response
6y
Thanks for the feedback - we are trying to do everything we can to support our teams. If you have additional feedback for us please reach out to me at dans@zillowgroup.com .

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
See reviews by: Helpful|Rating|Date|All