Politics first, bad technology second - Principal Software Engineer Zillow Employee Review

2.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

* Most of the people I work with on a day to day are great * The scope of responsibility has given me career growth opportunities * Products we work on are generally user centric & making real estate better for consumers

Cons

* Politics, politics everywhere! A day doesn't go by where some political statement is made by senior leadership or an event being held that's political in nature. Our all hands meetings are either entirely political, or mostly political. I'm burned out by it in my personal life, I don't need it in my professional life where it doesn't belong in the first place * The technology is insanely bad. One would think that a nationally recognized brand that is top of class would have good technology, or at least not bad technology. * Does not have good technical leadership, talent. There are certainly pockets of grade A engineers, but they seem few and far between. In addition, there doesn't ever seem to be technological advancements across the company. Status quo is perfectly acceptable at Zillow. It also seems that they push talented engineers out the door via their comp package, slow movement * 4 year signing bonus cliff is a killer of top talent & tribal knowledge. Review grants come nowhere near replacing signing bonus compensation, and most take a huge pay cut at the 4 year mark, or devalue their promotions/reviews of the past

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Zillow Response
5y
I appreciate the time you took to voice your concerns and glad to see you feel like Rich is doing a great job as CEO. I hope you'll reach out to me directly (davebei@zillowgroup.com) so I can better understand your thoughts on our tech organization. I would say that I don't share your comments on our technology or talent. We have incredible engineers at all levels in the organization and am incredibly proud of the products and technologies we have built and are using. There are some areas of our tech stack and processes that need ongoing investment as we look to upgrade longer running areas of our product and look at new models of building and shipping services. I am pleased with the progress we have made in this area over the last few years and hope to work with you and other Principal engineers who bring new ideas. It is definitely not a status quo environment, so please continue to share those ideas. We continue to be excited by the opportunity and work we are doing to transform real estate technology. In terms of compensation we provide annual renewal grants that take the place of sign-on and provide employees with the choice between RSUs and Stock Options for additional upside opportunities. We don’t cap salaries and offer renewal grants annually so employees continue to gain as the company grows like it has in 2020. There can be many interpretations of the word ‘politics’ and I don't want to assume to understand your usage of it. That said, if topics like equity, belonging, racism, and inclusion feel political at work then yes, we are being intentional in making those statements and we will continue to do so.

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Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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