Account Manager - Associate Account Manager Zillow Employee Review

2.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

String cheese Office Views No dress code

Cons

Team lead have little people management skills Nothing is standardized so every employee is left to her manager's clinical obsession to irreverent details Pay is terrible

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Zillow Response
11y
Hi from Zillow. I'm really sorry you've had a not-great experience at Zillow. The good news is that we're making progress on the Con areas you describe (though can't promise on the "pay" part without understanding your specific situation). From your vantage point, of course, the progress may not feel fast enough. If you could email me some additional specifics, that could help us understand and address the situation more quickly. For example, we might also be open to switching teams for you. Feel free to email me at tonys@zillow.com or call at 206-515-8291 to discuss further. Thanks again for the feedback.

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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

1
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