Great Company - lateral moves are near impossible - Customer Support Advocate Zillow Employee Review

4.0
Sep 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are unbelievable. Zillow pays 100% of medical dental and vision for employees with base plan . 150 WFH stipend 75 gym reimbursement/ mental health related / home gym purchases This includes 25k lifetime fertility treatments Dental is amazing - they cover 50 % of dental implants 3k max ortho coverage as well. they match your Donations yearly You get great PTO time Benefits start on day 1 Maternity leave is 12 weeks paid and paternal leave is 8 weeks paid. The company culture depends from team to team and my team is great!

Cons

Internal mobility dictates the worthiness of a move - its a pre-screening internal process prior to actually interviewing with the hiring manager, leadership in some departments has a training program to help provide you the skills Raises are minimal unless you continue to move to another role or department.

Explore other reviews about Zillow

5.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

remote culture as well as excellent benefits

Cons

not enough transparency into company wide issues

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

6
See reviews by: Helpful|Rating|Date|All