Growing Pains But Overall Great Place to Work - Anonymous employee Zillow Employee Review

4.0
Jul 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, wonderful working environment. You get everything you need to get the job done. Leadership vision is strong and clearly communicated. Very transparent company. Lots of fun to be had. Benefits are solid.

Cons

Some office politics to navigate in terms of alliances and cliques that can pose hurdles to pushing ideas forward and getting buy-in for projects. Challenging ramp up as processes, knowledge, and data exists in silos across the company and are not accessible efficiently . Developer resources are limited for a company this size, so being scrappy and willing to adjust technical aspects of a project on the fly is crucial to success. Growth is at a crescendo, so company culture is in transition and hasn't regained it's footing. Additionally, as it grows, "old timers" are promoted who have little to no experience managing people. No longer a start up feel, but more a corporate environment creating new barriers to getting things done in innovative ways. Work/life balance is absolutely lip service. Young singles who put in 50/60 hour weeks are recognized often and rise quickly, while those trying to strike a more reasonable approach tread water and are viewed as ineffective.

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Zillow Response
10y
Thank you for your feedback, and especially the advice to management. We appreciate and read all of this. - Amy (COO)

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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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