Best Company to work for, as long as you can handle stress and hard work :-) - Senior Business Consultant Zillow Employee Review

5.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

I love the transparency of the company all the way up the ladder the our CEO and founders. I've never worked for a company that had such an open door policy before. I'm in Sales and what I love is that you really are rewarded for how much work you put in. Your commission isn't limited, so just keep selling and you'll keep making more money and let me tell you - the pay compensation is very fair. In addition to your salary and commission, there are also constant contests. I've won cash prizes ranging from $25 to $1,000, gift cards, remote control cars, a blackjack visor, a macbook, and that's just what I have personally won! The benefits are Amazing! Phenomenal health insurance, free public transit, an amazing office in the heart of Downtown Seattle with beautiful panoramic views, a video game room, shuffleboard. Ping pong, Foose ball, 3 break rooms/dining areas, a frozen yogurt machine, several catered lunches a month, the craziest holiday parties I've ever been to, and more! I also love that they reward you for selling the right way, or as we call it the 'Zillow Way'. They consistently give out bonuses to the reps with the lowest cancel rates (ensuring they are bringing on new business in the right way with clear expectations) and you also lose commission if your sale cancels it soon after buying. This may seem bad,but it's really not and is just to make sure you aren't 'Selling hot' or putting someone in a bad position. I love the fact that I only have to sell to one group of people (Real Estate Agents) and I'm selling the UNQUESTIONABLY BEST marketing product in their industry. Seriously how much easier can it get? If you can't CRUSH this job, you don't belong in Sales. Period.

Cons

Now for the Cons. If the benefits, management, pay, and work environment are all awesome then there can't be a downside right? Wrong. It is a grind! If you aren't prepared to work your butt off, then don't bother. They want the best, they hire the best, they provide the best tools, and if you don't give your best ... well then they don't want you. This job is all about the numbers and not getting beat down after your 30th hangup of the day. The next sale could always be 1 call away and if you don't go in to every single call with the mentality then you are limiting yourself.

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Zillow Response
10y
Wow! As a member of the sales management team, I can't help but feel incredibly proud of the selling environment you so accurately describe! We have a lot to be thankful for at Zillow and we know that great people like you will thrive when given an opportunity to earn great commissions doing things the RIGHT WAY. Thank you for helping build our sales culture into what it is today! I would agree that hard work is required to excel at Zillow, and the inside sales department is no exception. We believe that it's our role in management to help people get the most of the opportunity at hand and we do hold people accountable such that they don't under-perform relative to their potential. In regards to listening, I agree; Our sales management team is comprised of people who started as sales people and earned the right to lead a team. We collaborate and consult with our managers so that we get decisions right- If you have ideas that you'd like us to consider, please stop by my desk in Seattle. Doug Slotkin VP, Local Ad Sales

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Pros

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Cons

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2.0
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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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