Good culture, but org and priorities need work - Account Executive Zillow Employee Review

3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good culture, loved my peers and manager - Onsite trips to a ZG office and team bonding retreats at their HQ in Seattle - Good benefits (health, gym reimbursement, etc.)

Cons

Was unfortunately impacted by layoffs earlier this year and can only speak to Agent Software and Acquisitions - not a typical 'SaaS' sales role if that is what you're looking for. Most of your day will be spent cold calling real estate agents and brokers that have been called numerous times by other reps. Performance management expectations, at least while I was there, WAS UNREALISTIC. Miss one month and you're practically on a PIP. Miss three months in a row and you are done - if management thinks this is a sustainable way to keep talent, they are so far beyond reality. I'd recommend ZG as a company for the people and the benefits, but I heavily encourage you to ask about their performance management expectations. If it's not changed from how I described it, run.

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Zillow Response
1y
We're sorry to hear that we missed the mark in providing you with a positive employee experience. We’d like to learn more about your experience, please email us at: careers@zillowgroup.com.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

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2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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