Discrimination, Favoritism, and Lies - How Zillow Does Business - Loan Officer Zillow Employee Review

1.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Some nice people Nice office Free snacks

Cons

This company has no idea what it's doing. It's hiring as many loan officers as it can, and forcing them to fight for leads that aren't even remotely serious in purchasing. The good leads are funneled to agents based on bias (brokerages prefer to send their business to people based on physical appearance, gender, etc) and Zillow oversees and allows all of it. Recruiting and management will lie to you about advancement opportunities and changes. They'll pull the rug out from under you once you have traction and force you to work in a new market that's suffering, regardless of the implications to you or your family. They also force you to work 7 days a week.

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Zillow Response
11mo
Thank you for your feedback. We take your concerns seriously, as they help us pinpoint specific areas needing improvement. We'd like to understand your situation better. You may report your concern anonymously through AllVoices, 24 hours a day, 7 days per week. Or, non-anonymously to any of the following individuals: Your direct manager or another trusted member of your management team, Your HR Business Partner or an HR Director, The Chief People Officer, The General Counsel, or The Director of Internal Audit Your input is crucial in making Zillow a better place to work.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

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2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

1
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