Toxic culture, Management is horrible - Customer Service Representative Zimmer Biomet Employee Review

3.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

In the beginning you get to learn a lot of information about the products and Oracle database. Pay and benefits are above average for this type of role.

Cons

Barely any work/life balance, management treats you like you are garbage, the rules are constantly changing, blatant favoritism is rampant, coworkers are extremely rude and catty, if you actually produce and do well forget being recognized because everyone is jealous and picks on you, the handbook is not followed, bonuses are paid when and if they feel like it, zero transparency on what is coming down the pipeline.

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Zimmer Biomet Response
8y
Thank you for sharing your concerns. At Zimmer Biomet, we strive to create an environment where employees can feel confident in our product and the future of the Company. Thank you for taking the time to share your thoughts and observations

Explore other reviews about Zimmer Biomet

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from all of the employees! Super welcoming environment. Sales reps want to teach and are happy to answer questions.

Cons

None. It is a great place to work or intern at

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Zimmer Biomet Response
3w
Thank you for taking the time to give us a your review, it is much appreciated!
2.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people, pay is decent

Cons

Leadership is more concerned about politics, checking the box and fake culture and avoids true performance of site, how the people are treated, or the long term impact their decisions make.

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