Boss agent - Bank Operations Specialist Zions Bank Employee Review

4.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote position, call center type role for employees instead of clients

Cons

Can be stressful, high paced and mentally draining

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Zions Bank Response
9mo
Thank you for taking the time to share your experience with us on Glassdoor. We're glad to hear that you appreciated the remote nature of the role and the unique structure of the call center setup for employees. It’s great to know that aspect of the position worked well for you during your time at Zions Bank. We also recognize your feedback regarding the high-paced and mentally demanding nature of the role. Your insights are valuable, and we’ll be sure to share them with the appropriate teams to help us continue improving the employee experience. Thank you again for your contributions over the past 5–7 years. We wish you all the best in your future endeavors!

Explore other reviews about Zions Bank

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from superiors on reaching goals. High level of satisfaction from building success in a branch setting.

Cons

Health insurance could be better. Benefits are overall okay. PTO is below what I would expect, and includes sick time which makes taking care of yourself difficult when you have to choose between enjoying a vacation day or saving it in case you get sick.

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Zions Bank Response
1w
Thank you for taking the time to review us on Glassdoor. We’re thrilled to hear you enjoy working with us and that you’ve experienced supportive management and a strong sense of satisfaction in building success within your branch. We appreciate your feedback regarding health insurance, overall benefits, and PTO structure, and will share that with the appropriate team members for review. Thanks for being part of our team at Zions Bank!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice overall working conditions - friendly environment

Cons

Poor communication and mistrust of leadership

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Zions Bank Response
1w
Thank you for taking the time to review us on Glassdoor. We would like to learn more about the details of your review. Please contact us at EmployeeExperience@zionsbancorp.com or you can reach out directly to our Senior Manager of Business Conduct, Stephanie Gallup, at Stephanie.Gallup@zionsbancorp.com.
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