terrible upper management, (Director level) bait and switch on job requirements - MDU Account Manager Ziply Fiber Employee Review

1.0
Dec 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Right now, there are none. The base pay is completely unliveable. 35000 per year

Cons

Ziply fiber hires people as account managers and then gaslights them for not wanting to do direct sales like door to door teams. Ziply fiber changed the quota requirements in which every single persons current commission pay would be cut in half. Requiring account managers to do direct sales when they were hired specifically for working back end with property managment and not clients is poor form.

Explore other reviews about Ziply Fiber

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Working Culture and a positive environment

Cons

No Cons and should be available for all meetings

2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Union negotiated healthcare. Union negotiated pension plan (if you were lucky enough to be part of before it was gotten rid of). Hands off approach from supervisors if you get your work done. Fiber product is great.

Cons

Clueless management as to human decency. If you are a union employee the company looks at you as over paid and a scourge. They basically said so in negotiations. But these are the guys and gals who actually know what the heck they are doing to keep the systems up and running. No investment in the decaying infrastructure in regards to buildings and grounds. Outwardly the company LOOKs like it is doing the right thing but back end is sorely lacking.

3
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