Good Team Bad Pay - Direct Sales Supervisor Ziply Fiber Employee Review

2.0
Jun 14, 2024
Recommend
CEO approval
Business Outlook

Pros

When Ziply was a young company it was a free for all. I made 6 figures knocking doors and the sky was the limit. Management always had your back.

Cons

As time went on, the door to door team grew too quickly leaving the “base fiber” team out of luck. From there, the high performers cornered themselves a large piece of the pie and the managers were incentivized to give them all the good leads while everyone else struggled and knocked the same doors every 3 months. As a supervisor this left me powerless to motivate my team or reach my goal, which was based on budgeted headcount. This meant my goal was completely unobtainable and even mid performers on my team made more $$$ than me when I was pulling hard for my team. On top of this, layoffs in support happened which meant that 40-50% of my time was spent using tools that were technical in nature and left me spread thin for actually focusing on sales performance and instead I played sales support to my team who was disgruntled at my ability to quickly give them the essential answers they NEEDED to complete their installs. On top of this, offline sales teams would steal sales from my team members creating more work and unnecessary drama.

Explore other reviews about Ziply Fiber

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Working Culture and a positive environment

Cons

No Cons and should be available for all meetings

2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Union negotiated healthcare. Union negotiated pension plan (if you were lucky enough to be part of before it was gotten rid of). Hands off approach from supervisors if you get your work done. Fiber product is great.

Cons

Clueless management as to human decency. If you are a union employee the company looks at you as over paid and a scourge. They basically said so in negotiations. But these are the guys and gals who actually know what the heck they are doing to keep the systems up and running. No investment in the decaying infrastructure in regards to buildings and grounds. Outwardly the company LOOKs like it is doing the right thing but back end is sorely lacking.

3
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