Great fiber network, poor pay and organizational management. - Sales Ziply Fiber Employee Review

2.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Ziply has a great product. Once installed it works well and miles better than cable.

Cons

Ridiculous pay. They tell you the base is low, they know that. (50%below market rate) However, they’ll tell you the commission structure more than makes up for it. Not true. Quota goes up if you exceed it which means commissions drop. Complete bait and switch to hire talent they can’t afford or are willing to pay. Prepare for a disappointing experience.

avatar
Ziply Fiber Response
1y
Thank you for taking the time to share your experience. We’re glad to hear you recognize the strength of our fiber product—delivering reliable, high-speed internet is at the heart of what we do, and we appreciate your contributions. We understand your concerns regarding compensation and quota structures. While sales roles naturally include performance-based incentives, we aim to ensure they are communicated clearly and designed to reward success. We’re always looking for ways to improve, and feedback like yours plays an important role in that process. We also want to address your comment regarding employee reviews. We take feedback seriously and value the range of perspectives shared on platforms like Glassdoor. We strive to maintain an honest and open dialogue about the employee experience. While we welcome both positive and critical reviews, we want to reinforce that the voices shared represent individual experiences and not scripted narratives. We’re committed to building a culture where employees feel heard and respected, and we encourage open dialogue with HR or leadership whenever questions or concerns arise. Thank you again for being part of the team and for taking the time to share your thoughts.

Explore other reviews about Ziply Fiber

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice Working Culture and a positive environment

Cons

No Cons and should be available for all meetings

2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Union negotiated healthcare. Union negotiated pension plan (if you were lucky enough to be part of before it was gotten rid of). Hands off approach from supervisors if you get your work done. Fiber product is great.

Cons

Clueless management as to human decency. If you are a union employee the company looks at you as over paid and a scourge. They basically said so in negotiations. But these are the guys and gals who actually know what the heck they are doing to keep the systems up and running. No investment in the decaying infrastructure in regards to buildings and grounds. Outwardly the company LOOKs like it is doing the right thing but back end is sorely lacking.

3
See reviews by: Helpful|Rating|Date|All