"optimization" - Customer Service Zone&Co. Employee Review

3.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

- unlimited PTO - work life balance? - great colleagues

Cons

- Management ran the company to the ground - Management decisions are not employee friendly

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Zone&Co. Response
2y
Dear Reviewer, Thank you for taking the time to share your feedback. We are sorry to hear about your concerns regarding management decisions and their impact on our team. At Zone & Co., we recognize the importance of our employees and are dedicated to creating a supportive and positive work environment. Your feedback is invaluable to us, and we are actively working on initiatives to ensure our management practices are aligned with the best interests of our employees. If you have any specific suggestions or would like to discuss your concerns further, please do not hesitate to reach out. We are committed to making improvements and appreciate your insights.

Explore other reviews about Zone&Co.

5.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The process was clear, supportive, and genuinely human from start to finish. Interviewers were warm and curious - not just assessing skills, but genuinely getting to know me. I could feel Zone's values come through in every conversation: momentum, teamwork, and a real drive to make an impact. Onboarding was smooth and well-organized. Everyone I spoke with showed deep respect and trust in each other, from the executive level down.

Cons

Honestly, none - the experience exceeded expectations.

1.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work with flexible PTO were the only pros

Cons

Company does not care to establish any sort of culture. Everyone is siloed. Turnover rate is incredibly high, new hires don’t stay long at all. Leadership is invisible and far from motivating. HR is a joke.

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