Pros
I have been with Zones for a number of years working remotely . The company has experienced significant growth, an abundance of technology training
Cons
Dedicated ISR's for enterprise accounts are non existent for low margin producing accounts which makes it difficult to build accounts and new business as SLA's are not being met thus causing you to spent alot of time doing administrative work putting in a significant amount of hours. Compensation plan is dismal, base salary is forfeited when you reach a gross margin plateau CRM is awful, dirty data, obsolete leads and accounts . Brand Recognition in the marketplace is zero.. Sales teams across the company do not work together for the best interest of the customer. Resources such as SA's and Expert connect are in high demand and understaffed