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      Zones

      Engaged Employer

      Zones reviews

      Zones LLC - ITSM Analyst Zones Employee Review

      3.0
      Nov 26, 2024
      Itsm analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Everyone is very helpful

      Cons

      Very strict with rules, need to ask for bathroom, 10 min call limit, can ask users if they need more help, work on some holidays too.

      Explore other reviews about Zones

      5.0
      Nov 18, 2025
      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good management, solid work/life balance.

      Cons

      Nothing that immediately stands out.

      1.0
      Jul 9, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you need money it’s fine.

      Cons

      Everything else about the company and how management operates is inefficient and cliquey

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