HR needs improvement as is the case at pretty much every company - Biller ZoomCare Employee Review

3.0
Jul 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Fair starting pay matches surrounding market, competent coworkers and managers, amazing health insurance benefits, no drama workplace. We have the best providers and healthcare system I've ever been a patient of - which is a great motivation to work hard and uphold the esteemed reputation that's been built here.

Cons

No holiday pay for hourly employees at corporate. You are forced to use your very limited PTO, or work long hours to make up for the closure leaving you exhausted during holidays. HR (people team) focuses their effort solely on the important people - providers and upper management.

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ZoomCare Response
6y
Thank you for taking the time to provide us with your feedback. We appreciate your honesty and candor. The HR and all of Zoom are always trying to improve. One of the areas we’ve recently worked on is Paid Time Off. In March, we increased our PTO so Zoomers could spend more time with their families. We are continuing to work away at other areas that are important to our Zoomers. We would love to learn more about other areas we should work on! Please email us at myfuture@zoomcare.com.

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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