Great coworkers, messy company structure - Zoom Associate (ZA) ZoomCare Employee Review

4.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Everyone at this company is wonderful. Kind, professional, and fun to work with. This applies to everyone from the in-field workers all the way up to the HQ employees. Zoom knows how to hire nice people!

Cons

Serious lack of communication between managers, HQ, and associates. Things said in meetings wouldn't be sent to in-field workers. Hours are also a little odd, which has pros and cons but is definitely tiring.

avatar
ZoomCare Response
4y
Thank you so much! This is great feedback and we are constantly working on communication company wide. We appreciate your dedication to this team. -People Team

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

See reviews by: Helpful|Rating|Date|All